top of page

The Highlight Reel: Elevating Customer Experience

The Business & Bourbon Smart Business Tour: Elevating Customer Experience event on Wednesday was a night to remember!

​​Special thanks to whiskey connoisseur Philip Rawleigh for keeping our glasses full and our spirits high, master chef Stephan C. Baity for serving up culinary perfection, and our incredible speakers Mike Berlin, Devan Adler, Brad Odom, Jamaal Savwoir, John Coulter, Christina Mara, and Brian May for bringing serious insights to the table all night long.

Massive appreciation to our event partners Bridgepointe Technologies, Five9, Five Star Call Centers, NICE, Sprinklr, Talkdesk, and PolyAI for their support in making the event a success.

The photos from the evening are now available in the gallery below. Check them out, save your favorites, and don't forget to share on social media with a Ronnell Richards tag!

Interested in partnering with us for future events? Explore our event partnership options and discover how we can tailor our platform to amplify your message, connect you with our trusted community, and drive tangible results for your business.